Order Processing Time
All orders are processed within 3-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you have not received this email within 4 business days of placing your order, please check your spam folder. If you still cannot find the email, don't hesitate to contact us at firstname.lastname@example.org.
Queerly Beloved Tees charges a $5.00 flat rate for shipping to the U.S., U.S. Territories, and APO/FPO/DPO addresses. For orders to Mexico and Canada, we charge a $10 flat rate. All other international orders will be charged a $12.50 flat rate. We reserve the right to alter our shipping rates at any time with or without notice.
Customs, Tariffs and Taxes
Please check with your local customs office if you have any questions about your local or international import laws prior to placing your order. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Furthermore, we are not responsible for orders confiscated by legal authorities of your country or state.
Damaged or Missing Items
Queerly Beloved is not responsible for items that are missing, damaged, stolen or lost during shipping. If your package has been lost or damaged during shipping, please contact the shipping agency to file a claim and resolve the issue.